Privacy Policy

A legal disclaimer

Last updated: January 2026

Calliope English Tuition (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or engage our tuition services.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: Calliope English Tuition
Data Controller: Katherine Oddy
Location: United Kingdom
Contact email: [your contact email]

If you have any questions about this policy or how your data is handled, please contact us using the details above.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

a) Information you provide directly

Name (parent/guardian and/or student)
Email address
Phone number
Student’s age and year group
Examination board and subject details
Messages submitted via contact forms or email

b) Tuition-related information

Learning needs and academic targets
Lesson notes and progress records
Homework or assessment materials submitted for feedback

c) Website usage data

IP address
Browser type and device information
Pages visited and interaction data

(This data is collected via standard analytics tools and does not personally identify you.)

3. How We Use Your Data

We use personal data only where there is a lawful basis to do so. This includes:

Responding to enquiries and contact form submissions
Delivering tuition services
Planning and tailoring lessons
Maintaining safeguarding and attendance records
Communicating with parents/guardians and students
Managing payments and invoices
Improving our website and services

We do not sell personal data or use it for unsolicited marketing.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Consent – for contact enquiries and website forms
Contract – to provide agreed tuition services
Legal obligation – safeguarding and record-keeping
Legitimate interests – service improvement and administration

Where consent is required, it can be withdrawn at any time.

5. Children’s Data

We work with students under the age of 18.

Personal data relating to children is collected only with parental or guardian consent
All data is handled with enhanced care and safeguarding awareness
We do not knowingly collect unnecessary data about minors

6. Data Sharing

We only share personal data where necessary, including with:

Payment processors (e.g. Stripe, PayPal, bank providers)
Website hosting and email providers
Legal or regulatory bodies where required by law

All third parties are required to handle data securely and lawfully.

7. Data Storage and Security

We take appropriate technical and organisational measures to protect personal data, including:

Secure password-protected systems
Limited access to personal data
Secure email and cloud storage providers

Data is retained only for as long as necessary for its purpose or legal obligations.

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of data (where applicable)
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise these rights, please contact us using the details above.

9. Cookies

Our website may use essential and analytical cookies to ensure it functions properly and to improve user experience. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your data is handled, please contact:

Calliope English Tuition
Email: [your contact email]

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.